Cookies Policy

We use cookies to improve your experience on our website and to provide a more tailored service to you.

What are Cookies?

Cookies are small files that are downloaded onto your device (computer, tablet or mobile phone) when you visit our site. They allow us to remember what pages you have accessed and whether there is information already filled in from previous sessions.

Why Do We Use Cookies?

We use cookies for several purposes:

• To improve the performance of our website
• To make it easier for you to log into your account on each return visit
• To provide a more tailored experience by remembering what pages you have accessed and whether there is information already filled in from previous sessions

Types of Cookies We Use

We use different types of cookies, including:

• Essential Cookies: These are necessary for the proper functioning of our website. They allow us to remember if you are logged into your account on each return visit.
• Session Cookies: These are temporary and exist only until you leave our site or close your browser. We use them to store information such as whether you have entered data in a form so it is not lost when navigating away from the page.
• Persistent Cookies: These remain stored on your device even after you leave our website. They help us remember what pages you have accessed and what preferences you have set.

Analytics and Performance Cookies

We use performance cookies to measure traffic, analytics, and user behavior on our site in order to optimize platform functionality and improve the overall user experience.

• Functional Cookies: These allow us to personalize your browsing experience by remembering your language or location.
• Preference and Language Settings: We store these settings as persistent cookies so you don't need to keep selecting them each time you visit.

Login/Session Continuity

We use login/session continuity cookies (persistent) to ensure that when you come back to the site, you are logged in automatically. This means we remember your account information for faster access.

Device Recognition and Security-Related Cookies

To provide a better browsing experience on our platform, some third-party services like Google Tag Manager may be deployed using their proprietary cookies or tags (for technical diagnostics).

Some examples of these types of cookies include those from:

• Third-Party Integrations: Some integrations allow for additional functionality within the site.

Marketing/Communication Preferences

We use cookies to save your communication preferences, such as language, and which topics you would like updates on. We also use marketing or communication preference management tools like Mailchimp that store their own cookie sets with session lifetimes of up to 2 years for tracking user engagement metrics.

Cookie Consent Management and Controls

To respect our users' preferences regarding cookies, we have integrated controls into the footer section of every page, enabling you:

• Clearing and disabling specific cookies
• Setting custom policies around what types of data can be stored on your device by third-party services (for example: preventing YouTube or Google Maps embeds from tracking you)

Site Functionality Impact when Cookies are Disabled

Some website functionality may not function as expected without the use of essential cookies, especially login sessions.

We take security seriously. For more detailed information about our practices regarding cookie settings and how we handle data collection, please see:

• Our Privacy Policy: (Link to the overall privacy policy)
• Terms & Conditions: (Link to Terms & Conditions)

If you have any questions or concerns about cookies used on this site or how they are managed, please feel free to contact us. We're here to help.

Aggregated Analytics Information

To improve our analytics tracking and provide a better user experience:

We collect aggregated data on user interactions with the site (pages viewed, time spent).

This helps inform decisions related to technical diagnostics, performance optimisation for specific areas of interest based on how users are interacting.